How to Fix "Failed to Enter New Position" Error in TradersPost

Fact checked by
Mike Christensen, CFOA
November 21, 2024
The "Failed to Enter New Position" error in TradersPost is often caused by expired API keys, incorrect permissions, or Binance’s new IP restrictions. Learn how to fix it quickly and resume trading.

Encountering the "Failed to Enter New Position" error in TradersPost can be frustrating, especially when the broker API provides no clear explanation. This guide explains why this error occurs, particularly for Binance users, and how to resolve it.

Understanding the Error

This error message typically appears when:

  • The API access token has expired or is invalid.
  • API permissions are misconfigured.
  • IP restrictions are enabled on Binance API keys.

Since Binance recently changed its API security settings, many traders have encountered unexpected issues when placing trades through TradersPost.

Step-by-Step Fix

1. Check API Key Permissions

Binance requires specific permissions for API keys to function correctly. Ensure that:

  • The API key has trading permissions enabled for the correct asset type (Spot or Futures).
  • TradersPost only supports Spot trading. Ensure your API key is configured for Spot markets only.

2. Disable IP Whitelisting

By default, Binance now restricts API keys to specific IP addresses. If this is enabled:

  • The API key may not work unless TradersPost’s IP is explicitly added.
  • Solution: Deactivate IP restrictions in Binance’s API settings.

3. Generate a New API Key

If issues persist, creating a new API key with the correct settings often resolves the problem:

  • Go to Binance API Management.
  • Generate a new key and set appropriate permissions.
  • Ensure IP restrictions are disabled.
  • Update the API key in TradersPost.

Why TradersPost Users Encounter This Issue

Binance’s recent API changes have caught many traders off guard. The lack of a specific error message makes troubleshooting difficult. TradersPost doesn’t receive detailed API failure responses, meaning users need to manually verify their API settings.

Conclusion

If you're getting the "Failed to Enter New Position" error in TradersPost, the issue likely stems from expired API keys, incorrect permissions, or Binance’s new security settings. By checking API configurations, disabling IP restrictions, and generating a fresh key, you can resolve the issue and resume trading smoothly.

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