Product Updates

Troubleshooting Issues with Trading Both Sides of a Strategy in TradersPost

Issues with trading both sides of a strategy in TradersPost often occur when the “Both Sides” option is not enabled. Activating this setting allows for both long and short trades, ensuring the strategy functions as intended.

Tom Hartman

Marketing

Reviewed by Mike Christensen

Fact-checked by Mike Christensen

2 Min Read
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Some users experience issues where TradersPost only executes buy trades in a strategy, and while it exits positions through selling, it does not open new short positions. This can occur due to specific configuration settings related to trading both sides (long and short) of a strategy.

Common Solution: Enable “Both Sides” Option

The problem often arises when the “Both Sides” option is not activated for a strategy subscription. By default, TradersPost may only execute trades for one side (e.g., buying long). If the “Both Sides” setting is not enabled, the system will close open positions through selling but will not initiate new short positions.

To resolve this issue:

Check the Subscription Settings: Make sure the “Both Sides” option is enabled in the subscription settings. This allows the strategy to manage trades on both the long and short sides.

Enable Site-Swapping: If applicable, ensure that site-swapping is correctly configured, which helps transition between buying and selling modes.

Community Support for Troubleshooting

The TradersPost community, particularly through Discord, is an excellent resource for troubleshooting such issues. Community ambassadors and active users often provide helpful answers to common questions, like how to configure strategies for both sides of trading. For users interested in contributing to the community, TradersPost offers an ambassador program that includes a free account in exchange for active participation.

Conclusion

To enable trading on both sides of a strategy in TradersPost, ensure that the “Both Sides” option is activated in the subscription settings. Community resources and support channels can assist in troubleshooting and optimizing trading strategies.

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TradersPost operates as a non-custodial automated trading platform, enabling users to connect alerts from their preferred trading platforms to their selected brokerage or exchange accounts. It abstains from the transmission, custody, or management of customer funds, covering both traditional and cryptocurrency assets. Typically, registration requirements set by regulatory entities such as the SEC, FINRA, or FinCEN apply to entities that hold or transmit customer funds. To ensure ongoing compliance, TradersPost regularly engages with regulatory authorities to confirm its adherence to all relevant local and federal laws.

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