Features & Settings

Does TradersPost Offer Support on Weekends?

TradersPost does not currently offer official weekend support hours, though users can still submit requests with slower response times. Future expansion of support services may include weekend assistance.

Tom Hartman

Marketing

1 Min Read Reviewed by Mike Christensen Fact-checked by Mike Christensen
BluSky — The Future of Trading. Prop firm futures trading. Sign up at BluSky.pro.
Update history
  1. Correction

    TradersPost now offers paid customers email support 7 days a week from 9am to 5pm ET while phone support remains weekday-only, so the article's weekend-support conclusion has been corrected.

TradersPost now offers paid customers email support 7 days a week from 9am to 5pm ET, while phone support remains available by appointment Monday through Friday1. While users can still post in support channels or on Discord, responses may be slower outside published support hours1. The support hours are published on the TradersPost website, outlining when assistance is typically available.

Weekend Email Support

TradersPost now provides paid customers with email support 7 days a week from 9am to 5pm ET, while phone support remains available by appointment Monday through Friday1. For now, weekend support remains limited, and users should expect responses to be prioritized during regular business hours.

Conclusion

TradersPost aims to provide reliable support during published hours, but weekend assistance is currently limited. Users can still submit requests, but should anticipate slower response times. Weekend email support is available during published hours1.

References

1 TradersPost Support | Automated Trading Bot Platform

  • Post-Only Order: How It Works

    Post-only orders guarantee maker-side execution or cancellation. Learn how they work, why exchanges cancel or reprice them, and when to use one.

  • Difference Between Mark And Last In TOS

    Mark price and last price mean different things on trading platforms. Learn how each is calculated, why they diverge, and which to use for stops.

  • Broker Rules Now Follow the Asset Class

    Learn why a setting disappeared in TradersPost: broker rules for order types, shorting, and time in force now apply per asset class, not per broker.

  • Walk-Forward Optimization Trading Guide

    Master walk-forward optimization trading to test strategies across market regimes, reduce curve fitting, and prepare alerts for disciplined automation.

Ready to put what you read into practice?

Free 7-day trial

Set-up in 3 minutes

Paper account for testing

By continuing, you agree to the TradersPost Terms of Service and Privacy Policy. This site is protected by reCAPTCHA.