Does TradersPost Offer Support on Weekends?

Fact checked by
Mike Christensen, CFOA
October 20, 2024
TradersPost does not currently offer official weekend support hours, though users can still submit requests with slower response times. Future expansion of support services may include weekend assistance.

TradersPost does not currently offer dedicated weekend support hours for calls or guaranteed responses to support tickets. While users can still post in support channels or on Discord, responses may be slower as the team takes a break during weekends. The support hours are published on the TradersPost website, outlining when assistance is typically available.

Potential for Future Weekend Support

Although there is no formal policy for weekend support at this time, TradersPost may consider expanding its support offerings in the future to provide assistance over the weekend. For now, weekend support remains limited, and users should expect responses to be prioritized during regular business hours.

Conclusion

TradersPost aims to provide reliable support during published hours, but weekend assistance is currently limited. Users can still submit requests, but should anticipate slower response times. Future plans may include expanding support to cover weekends.

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