Does TradersPost Offer Support on Weekends?
TradersPost does not currently offer official weekend support hours, though users can still submit requests with slower response times. Future expansion of support services may include weekend assistance.
Marketing
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TradersPost now offers paid customers email support 7 days a week from 9am to 5pm ET while phone support remains weekday-only, so the article's weekend-support conclusion has been corrected.
TradersPost now offers paid customers email support 7 days a week from 9am to 5pm ET, while phone support remains available by appointment Monday through Friday1. While users can still post in support channels or on Discord, responses may be slower outside published support hours1. The support hours are published on the TradersPost website, outlining when assistance is typically available.
Weekend Email Support
TradersPost now provides paid customers with email support 7 days a week from 9am to 5pm ET, while phone support remains available by appointment Monday through Friday1. For now, weekend support remains limited, and users should expect responses to be prioritized during regular business hours.
Conclusion
TradersPost aims to provide reliable support during published hours, but weekend assistance is currently limited. Users can still submit requests, but should anticipate slower response times. Weekend email support is available during published hours1.